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Installation Technician Job Vacancy, Plymouth, Devon, UK

Installation Technician Job Vacancy, Plymouth, Devon, UK

BaKare Beds are an equal opportunities employer.

JOB DESCRIPTION

Job Title:Installation Technician / Warehouse Assistance
Department:Warehouse / Logistics
Responsible to:Warehouse Manager

 

About The Role

BaKare Beds supply a range of world class healthcare beds & products to the UK & Ireland. Clients include individuals requiring assistive products within the home, care homes, special needs schools & hospices.

Responsible to:

Warehouse Manager

Remuneration:

£17,000 + staff pension after qualification period. Part-Time Pro Rata pay.

Job Title

Installation Technician / Warehouse Assistance

Department :

Warehouse / Logistics

Responsible to:

Warehouse Manager

Job Description :

Operating as part of a 2 man team, undertaking Nationwide delivery, installation and service of electrically adjustable nursing beds and associated equipment. The position involves a minimum of 2 nights / week away on the road, on a 3 week rota with 1 week in 3 providing assistance locally in the warehouse.

All expenses (accommodation & food) covered whilst on the road.

Benefits

20 days holiday a year plus Bank Holidays + staff pension after qualification period.

Criminal Records Check:

All applicants will need enhanced background DBS check.

Job Roles / Tasks:

Driving 3.5 ton luton van (covered by normal car driving license)
Efficient and achievable route planning and booking of necessary accommodation.
Preparation of goods to be delivered and safe loading and securing of goods on the delivery vehicle.
Contact of customers prior to actual delivery and delivery, installation, demonstration of products to customers satisfaction.
Collection of payments for goods where necessary.
Provide structured feedback of deliveries and demonstrations to Sales Dept
Maintain and clean delivery Vehicles and undertake daily and weekly vehicle checks.
Rotational cover for Warehouse and Technical Staff.
Carry out repairs and inspections of Bakare products.
Ensure that delivery costs are kept to a minimum by monitoring fuel prices and accommodation and subsistence costs

Key Performance Indicators:

Keeping to planned delivery times wherever possible.
Ensuring that the customer is kept informed regarding delivery times, arrangements and product information.
Keep delivery costs down through efficient route planning, monitoring fuel prices and accommodation and subsistence costs.
Vehicles maintained in a clean and roadworthy condition.
Job Type: Full-time

Licence:

Driving License (Required)

Job Type:

Full-time / Part-Time

To enquire, please send CV to

No agencies please.

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Testimonials

Hi Louise, Just a quick email to say thank you for organising the bed delivery. It arrived fine and the guys who delivered it were very friendly so please pass on my thanks to them.

Mairi

I just wanted to say thank you for the excellent service that we received from you today, I was really grateful for the quick response we received for a call out, the engineers are also very helpful and professional and certainly represent Bakare in a positive way,

Linda

Thank you so much Jennifer, you have been incredibly helpful and your suggestion of an engineer checking out the problem was spot on. It’s great for Sue that she can have a working bed again and so soon, it’s the best outcome for her. Please pass on my thanks to the engineer for going so quickly and we really appreciate everything you have done.

Patricia

Many thanks Alex and the team for a speedy repair of our bed, much appreciated. Great to know customer care is paramount.

Mrs Brooks

Hi. Spoke to Mr Withers today and visiting to review the bed on Thursday morning. He reported that the bed is fantastic and is really pleased with it. Many Thanks for all your help in arranging this, it has made a significant difference to Mr Withers’ life.

Sharon

I just wanted to email to say thank you for organising the swift delivery of the bed for my client. The client and family are very happy with the product and it being the first hi lo bed I have ordered, I am impressed with it too. Completely meets my client’s needs.

Jenny

Thank you so much for all your helping in getting a bed sort, Jason is now able to come home for Christmas we are so grateful. So thank you for everything.

Rebecca

Dear Mark, Thank you for the speedy attention to my problems yesterday. Thank you so much. YOU’VE CHANGED MY LIFE !!!!

Jerry

Yes of course you made the process very easy to us and incredible customer service so would definitely highly recommend! We will of course wait to here from you on the arrival of the recliner chair to sort delivery.

Gemma