Maintenance, Servicing and Inspections for Profiling Beds

Bakare® are experts in supplying service contracts to the care sector with over 30 years experience with services ranging from emergency call-out through to inclusive maintenance contracts.


product compliance & support

Bakare® provide servicing and inspections to individuals & professional healthcare institutions such as care homes and hospices who need to ensure their beds comply with HSE PUWER & MHRA regulations & insurance policies.

Bakare® is a trusted provider of servicing and inspections for profiling beds, independently accredited to the international standard BS EN ISO 13485: (2016), and Bakare®’s engineers provide service, inspection, and maintenance of most models of medical beds.

This means that your beds remain safe, comfortable, and compliant with industry and manufacturer regulations in addition to insurance policies, should an incident occur.

nationwide service & comprehensive spares:

Bakare®’s engineers are based throughout the UK and offer thorough inspections and routine servicing of medical beds, static & dynamic mattresses, hoists (eg Liko, Arjo, Invacare, etc) and other mobility equipment.

Bakare®’s engineers have access to a wide range of parts, including replacement motors and handsets, with vehicles equipped with most commonly required spares to ensure that any necessary repairs can be carried out promptly and efficiently.

Bakare® can provide:

  • Compliance services e.g. consultancy, inspection, service and asset management.
  • Scheduled annual service & inspection.
  • Annual reporting of inventory, service history & logged faults.
  • 12 hour telephone response with qualified engineer on call 365 days a year.
  • Coverage across the whole of the UK.
  • Comprehensive range of spare parts.

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Example price: Annual service & inspection of 50 bed care home starting from £21.75 per bed + £90 call out ex VAT. Prices may vary based upon location and specification.

Email us at: or call us on our national service line: 01752 512222

Compliance with Regulations

PUWER regulations

Regular servicing and inspections of profiling beds are essential for compliance with industry and regulatory standards. Healthcare providers have a responsibility to adequately maintain nursing and profiling beds to adhere to the Provision and Use of Work Equipment Regulations 1998 (PUWER). Read more about PUWER ->

EN 60601-2-52

Particular requirements for basic safety and essential performance of healthcare and hospital / medical beds brought to the market after April 2013, which must comply with this standard. Main sections include: Reliability & strength of the assist rails; Maximum gap measurement to reduce entrapment & strangulation risk : The distances from the headboard – assist rail, footboard – assist rail, between the bars within the assist rails and between the assist rails; Safety against tipping; and Safe working load.

EN 50637:2017

The EN 50637:2017 standard seeks to ensure safety for young patients and adults who, because of their smaller body measurements and anatomies, have higher risks of being entrapped in medical beds and cots. Any existing beds in circulation supplied before 31/8/2020 do not need to meet the regulation – it is only for beds supplied after 31/8/2020.


Maintaining profiling beds in good working condition is also crucial for compliance with the Care Quality Commission (CQC) Regulation 12: Safe Care and Treatment. Providers must make sure that the premises and any equipment used is safe. 

Request Assistance

Email us at: or call us on our national service line: 01752 512222

benefits of a bakare® service:

  • 30+ years experience in providing service, LOLER and PUWER inspections to the care industry including full asset management.
  • Products include: all manufacturers’ beds, air mattresses, LOLA testing of hoists (eg Liko, Arjo, Invacare, etc) & recliner chairs.
  • Fast dispatch of spares from our large UK stocks
  • Independently ISO 13485:2016 accredited service (required by MHRA Guidance for health and social care organisations, Jan 2021)

The Inspection and Service Process:

  • Side rail & mattress conformance to EN 60601-2-52
  • Visible inspection of bed structure
  • Brakes and castors
  • Mechanics and Electronic Components
  • Motors and control box
  • Handset, transformer, and cabling


happy to help

Real Support.
365 Days A Year.

We know what it’s like to need support.

Our philosophy is to treat you as we would like to be treated and it’s no wonder that some of our best reviews are about our amazing support. Customer support 7 days a week, 365 Days a year including public holidays, 12 hour response, 24 hour fix, with all engineers eCRB checked and manufacturer trained.

service & repairs

Our engineers are trained in the service and repair of most makes of electric adjustable beds, and have access to a huge range of replacement motors, handsets and other spares, such as Ilcon and Okin & Okimat motors.

We have engineers nationwide and are happy to provide support across the UK. We have also provided support to the Channel Islands and as far as the Shetland Islands.

breakdown call-out and repair of the following:
we offer annual / periodic service / inspection of the above. we also can help with:


We offer a full 1 year labour & 2 years parts warranty with all beds & cots sold. We will extend the parts warranty to 3 years subject to the bed or cot being serviced annually, in-line with the manufacturers guidelines.

Bakare offers you the opportunity to extend the warranty of your product for a further 1, 2 or 4 years, giving you the peace of mind that comes from a network of Bakare engineers.

spares & accessories

To order Bakare® Spares & Accessories please contact us.
Delivery of Bakare® parts & accessories will normally take around 2 to 3 days subject to availability.

You may also wish to view the Bakare® parts list, for more information.

extended warranty

The Bakare® service plan gives you:

  • Total protection for your product.
  • Peace of mind against call-out and labour bills.
  • Repairs by a nationwide network of Bakare® engineers.
  • Annual Inspections.
  • Renewable protection, normally for the life of your product.
frequently asked questions

Q. How soon can an Engineer attend to my product?
A. The Engineers normal working week is 08:30am to 5.00pm Monday to Thursday and 09:00am to 4:30pm on a Friday. The usual call out response for repair work is within 5 working days. In the event of an emergency situation we will endeavour to respond by next working day subject to engineer availability and this may incur additional costs.

Please contact our support centre on (01752) 512222, to find out more about how we can service

Are you entitled to VAT relief?

If you’re disabled or have a long-term medical condition; or a charity is purchasing the goods, you will not be charged VAT on zero-rated products such as adjustable beds & medical mattresses. Also, you will not be charged VAT on the installation and any extra work needed as part of this; repairs or maintenance; spare parts or accessories.

Simply complete the adjacent form with your name and medical condition and VAT will be removed from your order.

In proceeding you understand that, by completing this form and processing this order, you are digitally signing to agree that the details you have provided above qualify for relief from value added tax. If you are in any doubt as to whether you are eligible for VAT relief, click here to read the full advice and guidance on the website

Tax exemption

Claiming as a charity? Please call us on