Great Customer Feedback This Week

Home » Blog » General » Great Customer Feedback This Week

We were delighted to receive this feedback from one of our customers this week:

Q1: How did we do?

  • Pre-Sales Advice Excellent
  • Product Purchased Excellent
  • Value For Money Good
  • Delivery, Installation & Training Excellent

Q2: How does our customer service compare to other companies?

  • Much better

Q3: Overall, how satisfied are you with our product / service?

  • Very satisfied

Q4: Would you recommend us to others?

  • Yes

Q5: What other equipment are you likely to purchase in the future?

Any extras when if needed

Q6: Extra pleased? Unhappy? Please let us know and we will forward your feedback to the relevant departments.

I am really happy about all aspects I’ve dealt with from the first meeting and viewing at the Naidex show to trying beds out both at Sheffield and at home. The delivery guys explained all and have left me with a smile knowing I have found an easy way to get to bed. I think in all 10 out of 10. Even more

Q7: Name

( removed )

related posts

looking for advice?

100% Privacy Guaranteed.

A product adviser will call you back in the strictest of confidence.


Are you entitled to VAT relief?

If you’re disabled or have a long-term medical condition; or a charity is purchasing the goods, you will not be charged VAT on zero-rated products such as adjustable beds & medical mattresses. Also, you will not be charged VAT on the installation and any extra work needed as part of this; repairs or maintenance; spare parts or accessories.

Simply complete the adjacent form with your name and medical condition and VAT will be removed from your order.

In proceeding you understand that, by completing this form and processing this order, you are digitally signing to agree that the details you have provided above qualify for relief from value added tax. If you are in any doubt as to whether you are eligible for VAT relief, click here to read the full advice and guidance on the website

Tax exemption

Claiming as a charity? Please call us on