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FAQ Regarding Klearside Beds® for Children

FAQ Regarding Klearside Beds® for Children

Q1.         What are the lowest and highest settings for your bed?
The Klearside® Junior has a height adjustment range of 38cm – 80cm (excluding mattress).

Q2.         What are the variable heights of the cot sides that accompany this bed?

The Klearside® bed has an end user side protection level of 56.5cm (excluding mattress).

Q3.         Do you have a range of cot sides?

The Klearside® has two styles of sides – non-perforated (clear vinyl) and perforated (clear vinyl with rows of tiny holes within the vinyl).

Q4.         Does the bed have mattress guides attached?

The mattress guides are part of the side rail base panel design. This allows either the Klearside® mattress or air mattress to be used with the reduction of entrapment or moving and handling issues.

Q5.         Does your bed come with a mattress that eliminates any gaps or do you have infill’s? (please provide details)

We have designed a wedged shaped mattress which is a snug fit with the Klearside® lying surface. This minimises the risk of entrapment.

Q6.         How do you minimise the risk of gaps at the head and foot of the bed whilst the bed is profiled?

For specific requirements wedge insets can be used on both head and foot section.

Q7          How many sections does the bed breakdown into?

The bed is in two parts. Top lying surface and base undercarriage.

Q8          How is the bed transported

The bed is transported in two parts, this is by means of two men. Delivery trolley can be used if required.

Q9.         How long from order does the bed take to be delivered?

4-6 weeks from point of order but we aim to deliver within 3 weeks or sooner whenever possible.

Q10.       What can we expect to pay for the bed and accessories?

We provide a discount for any quotation that is requested by an Occupational Therapist or Healthcare Professional.

Q11.       Does the bed require 2 people for delivery?

Yes, for safe moving and handling practices. However, if you require one-man only delivery, please consider the Luke special needs bed, as it’s modular construction and improved hygiene control / decontamination is specifically designed to facilitate use with the loan store environment.

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Testimonials

Hi Louise, Just a quick email to say thank you for organising the bed delivery. It arrived fine and the guys who delivered it were very friendly so please pass on my thanks to them.

Mairi

I just wanted to say thank you for the excellent service that we received from you today, I was really grateful for the quick response we received for a call out, the engineers are also very helpful and professional and certainly represent Bakare in a positive way,

Linda

Thank you so much Jennifer, you have been incredibly helpful and your suggestion of an engineer checking out the problem was spot on. It’s great for Sue that she can have a working bed again and so soon, it’s the best outcome for her. Please pass on my thanks to the engineer for going so quickly and we really appreciate everything you have done.

Patricia

Many thanks Alex and the team for a speedy repair of our bed, much appreciated. Great to know customer care is paramount.

Mrs Brooks

Hi. Spoke to Mr Withers today and visiting to review the bed on Thursday morning. He reported that the bed is fantastic and is really pleased with it. Many Thanks for all your help in arranging this, it has made a significant difference to Mr Withers’ life.

Sharon

I just wanted to email to say thank you for organising the swift delivery of the bed for my client. The client and family are very happy with the product and it being the first hi lo bed I have ordered, I am impressed with it too. Completely meets my client’s needs.

Jenny

Thank you so much for all your helping in getting a bed sort, Jason is now able to come home for Christmas we are so grateful. So thank you for everything.

Rebecca

Dear Mark, Thank you for the speedy attention to my problems yesterday. Thank you so much. YOU’VE CHANGED MY LIFE !!!!

Jerry

Yes of course you made the process very easy to us and incredible customer service so would definitely highly recommend! We will of course wait to here from you on the arrival of the recliner chair to sort delivery.

Gemma