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Client Feedback Received 21st Aug 2014

Below is an example of one of countless kind messages our staff receive:

Q1: How did we do?

  • Pre-Sales Advice Excellent
  • Product Purchased Excellent
  • Value For Money Excellent
  • Delivery, Installation & Training Excellent

Q2: How does our customer service compare to other companies?

  • Much better

Q3: Overall, how satisfied are you with our product / service?

  • Very satisfied

Q4: Would you recommend us to others?

  • Yes

Q5: What other equipment are you likely to purchase in the future?

Anything thing that Daniel Say’s We Need or Could Do With: Liz (My Wife), and I have Complete Faith in Daniel, Mark, John Baker and BaKare Beds: A Brilliant Company and Brilliantly Run by Good, Professional, Hardworking Staff that Are in Our Opinion Second to None!

Q6: Extra pleased? Unhappy? Please let us know and we will forward your feedback to the relevant departments.

A Bit More than Extra Pleased: WE ARE DAMNED PLEASED ‘KEEP UP THE GOOD/GREAT WORK’!

Q7: Name

[withheld to protect clients identity]

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Testimonials

Hi Louise, Just a quick email to say thank you for organising the bed delivery. It arrived fine and the guys who delivered it were very friendly so please pass on my thanks to them.

Mairi

I just wanted to say thank you for the excellent service that we received from you today, I was really grateful for the quick response we received for a call out, the engineers are also very helpful and professional and certainly represent Bakare in a positive way,

Linda

Thank you so much Jennifer, you have been incredibly helpful and your suggestion of an engineer checking out the problem was spot on. It’s great for Sue that she can have a working bed again and so soon, it’s the best outcome for her. Please pass on my thanks to the engineer for going so quickly and we really appreciate everything you have done.

Patricia

Many thanks Alex and the team for a speedy repair of our bed, much appreciated. Great to know customer care is paramount.

Mrs Brooks

Hi. Spoke to Mr Withers today and visiting to review the bed on Thursday morning. He reported that the bed is fantastic and is really pleased with it. Many Thanks for all your help in arranging this, it has made a significant difference to Mr Withers’ life.

Sharon

I just wanted to email to say thank you for organising the swift delivery of the bed for my client. The client and family are very happy with the product and it being the first hi lo bed I have ordered, I am impressed with it too. Completely meets my client’s needs.

Jenny

Thank you so much for all your helping in getting a bed sort, Jason is now able to come home for Christmas we are so grateful. So thank you for everything.

Rebecca

Dear Mark, Thank you for the speedy attention to my problems yesterday. Thank you so much. YOU’VE CHANGED MY LIFE !!!!

Jerry

Yes of course you made the process very easy to us and incredible customer service so would definitely highly recommend! We will of course wait to here from you on the arrival of the recliner chair to sort delivery.

Gemma