Coronavirus Communication

our commitment

our guidelines

As you may know, we’re a family business, but that does not stop with family. Our extended family of staff, clients & manufacturers have been part of our lives for nearly 3 decades. If we’re going to call ourselves a family, we need to prove that we do so not just in words, but in actions. It is our commitment that we will continue to act as a family, looking to stay strong and healthy so that when this crisis passes, we will be here providing life enhancing goods, services and employment.

Bakare Beds have had guidelines communicated to staff since early February due to the vulnerability of many of our clients and staff. If you would like a full copy of our guidelines and action plan, please get in touch.

  • Prior to any customer interactions (visits & service), clients will be asked whether there is a risk of our staff coming into contact with anyone displaying symptoms or suspected of having COVID-19. This is a) to protect our staff and b) prevent our staff from spreading to other clients or staff.
  • Staff are issued with latex gloves, flu respirators and alcohol sanitisers in company vehicles and are instructed to wash their hands prior to entering and exiting the property.
  • Staff also advised to take extra precautions including social distancing when attending and for example can leave deliveries outside or arrange sole access to rooms for service if required.
  • If any of our staff come into contact with anyone that is suspected of having COVID-19, they will immediately self-isolate in accordance with Public Health England guidelines.
  • If any of our representatives are showing symptoms of a cold, but in particular a fever or cough, they will self-isolate in accordance with Public Health England guidelines.

Our sales, logistics and customer service operations are still working as normal, and our team is here to try and help you in any way we can.

happy to help

Remote Product Video Assessment
& Demo Service

Bakare Beds are delighted to be able to offer a new remote video assessment & demonstration service to support Occupational Therapists & clients whilst adhering to social distancing measures regarding COVID-19. Our new SafeAssess remote assessment service allows healthcare advisers & clients interact in real time with product advisors whilst eliminating any risk of infection.

Are you entitled to VAT relief?

If you’re disabled or have a long-term medical condition; or a charity is purchasing the goods, you will not be charged VAT on zero-rated products such as adjustable beds & medical mattresses. Also, you will not be charged VAT on the installation and any extra work needed as part of this; repairs or maintenance; spare parts or accessories.

Simply complete the adjacent form with your name and medical condition and VAT will be removed from your order.

In proceeding you understand that, by completing this form and processing this order, you are digitally signing to agree that the details you have provided above qualify for relief from value added tax. If you are in any doubt as to whether you are eligible for VAT relief, click here to read the full advice and guidance on the website

Tax exemption

Claiming as a charity? Please call us on