Client Feedback – Dementia Bed
Elaine was looking for a bed suited to meeting her mums requirements. Her mum, Florence is 81 years old, frail mobility and uses a walking frame. She was in hospital and Elaine was hoping to bring her home but had fallen from her existing bed 3 times in past month. Florence gets up in middle of night so needs to be able to get in / out of bed without obstruction of rails at foot end.
Through qualification we deemed that the Dementia low bed would be best suited. We were able to then deliver the bed within a few weeks of order, which allowed Florence to return home. Since then, Elaine has become her mums primary carer and they have moved in together.
Transcript of Conversation, re-produced with permission from Elaine:
16/08/2016, 1:43 p.m. : Alex…..its Elaine. Florences daughter….as promised rail and lamp arrived together yesterday and both are brilliant. Steve put the new rail on complete and mums now safe again. Put the lamp on and she loves it. Perfect for her and when she feels unsure in the night she can see the little red light on and she feels safe. Thank you so much once again for your help and advice. Pls show this txt to your boss to show him how fabulous you are. Pls thank the lady in the parts dept also who phoned me up and sent the part. Will 100% recommend Bakare and all the staff xx
16/08/2016, 3:00 p.m.: Hi Elaine. You are most welcome, i’m so pleased to hear all has now been rectified with the rail and that the lamp has been well recieved also.
Thank you for your mind feedback, I’ll forward on.
16/08/2016, 4:40 p.m: Better pics Akex for you to appreciate how good the bed is and especially with the reading light…my mum said send a pic of me saying thank you. She is 82. ….last pics i promise haha…thank you Bakare for making my mum feel so safe to sleep.