Support

Welcome to BaKare after sales service. This is where you will find support for your BaKare products.

After sales support of your BaKare product is important to us and that is why we employ our own nationwide network of dedicated BaKare engineers.


Service Support

The BaKare Service includes:
  • Scheduled service & inspection.
  • Qualified Engineer telephone response within 12 hours of the fault being reported.
  • Qualified Engineer on call 365 days a year.
  • Annual reporting of logged faults, enabling clear identification of inherent problems and/or Staff training needs.

Spares & Accessories

To order BaKare Spares & Accessories please contact us.

Delivery of BaKare parts & accessories will normally take around 2 to 3 days subject to availability.

You may also wish to view the BaKare parts list, more information.

Extended Warranty

Download an extended warranty application form.

The BaKare Service Plan gives you:

  • Total protection for your product.
  • Peace of mind against call out and labour bills.
  • Repairs by a nationwide network of BaKare engineers.
  • Annual Inspections.
  • Renewable protection, normally for the life of your product.

Dedicated Support

Services
  • Breakdown call-out & repair.
  • Servicing.
  • Annual / periodic inspection.
  • Delivery and bed moves.
  • PAT testing.
  • Audits.
  • Training.

Did you know that BaKare technicians are also trained to service:

  • Non-BaKare / Volker beds.
  • Non-BaKare / Volker mattresses (including air mattresses).

Please contact our support centre on (01752) 512227 to find out more.

Guarantee

All BaKare products are covered by a full call out, parts & labour guarantee for 12 months from the date of purchase. As an additional service to all of our customers, BaKare also offers a FREE 2 year parts guarantee, giving you additional protection.

BaKare offers you the opportunity to extend the warranty of your product for a further 1,2,or 4 years, giving you the peace of mind that comes from a network of BaKare engineers.

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