Adults With Disabilities
We have over 20 years experience of working with people who have mild to complex disabilities. Our dedicated team will work in collaboration with you to ensure the very best solution.
We offer the following services at no extra cost:
A Dedicated Account Manager
We understand the importance of continuity and dealing with someone that knows the history of your conversations. Your friendly and dedicated account manager will be able to present you with the right solution. When a product needs to be customised your account manager will work with. What can be quite a complex process will be made simple for you. Your account manager will then work with the manufacturer to ensure that no detail is forgotten and the solution arrives to you exactly as prescribed.
BaKare has a dedicated demonstration team that are able to show and explain products from across our range. Their in-depth knowledge and friendly approach will help you to ascertain if this is the right product for you. All of our demonstrations come with a no obligation guarantee, it is completely against our ethos to engage in pressure sales. Our only concern is ensuring you get the very best solution.
Working with your Occupational Therapist
If you have access to an Occupational Therapist then we will work alongside them to ensure that you get the right solution for you. We have over 20 years of experience of working with OT’s to ensure that the product you want will deliver the benefits, the therapeutic support and the comfort that you need.
After Sales Support
Our relationship with you doesn’t end after a sale, we provide first class after sales support. Whether you need a spare part or just information on how to get the best out of the product we are on hand, so you can always rest assured that you have the support that you need.
Feedback Received 21st Aug 2014
Q1: How did we do?
- Pre-Sales Advice Excellent
- Product Purchased Excellent
- Value For Money Excellent
- Delivery, Installation & Training Excellent
Q2: How does our customer service compare to other companies?
- Much better
Q3: Overall, how satisfied are you with our product / service?
- Very satisfied
Q4: Would you recommend us to others?
Q5: What other equipment are you likely to purchase in the future?
Anything thing that Daniel Say’s We Need or Could Do With: Liz (My Wife), and I have Complete Faith in Daniel, Mark, John Baker and BaKare Beds: A Brilliant Company and Brilliantly Run by Good, Professional, Hardworking Staff that Are in Our Opinion Second to None!
Q6: Extra pleased? Unhappy? Please let us know and we will forward your feedback to the relevant departments.
A Bit More than Extra Pleased: WE ARE DAMNED PLEASED ‘KEEP UP THE GOOD/GREAT WORK’!
[withheld to protect clients identity]
Feedback received 20th Nov 2012
Thanks very much for letting me know and we look forward to receiving the bed tomorrow!
May I thank you for your patience and willingness to help throughout this process. It has been a pleasure to deal with you and on the strength of the sales service we have received, we would not hesitate either to use Bakare again or to recommend the company to others.
Name withheld upon request
Feedback received 13th Nov 2012
I tried to call you but was told you were on leave for a few days.
I just wanted to thank you for your excellent service in arranging Natasha’s demonstration to buy appointment.
The engineers arrived at the specified time and constructed the bed. Andy gave a clear demonstration of the bed’s features and controls and my clients were very happy with the bed and mattress. Andy was an excellent advert for your service/ company and I thought I should let you know this.
Thanks for all your advice and efficient arrangements.
Name withheld upon request
Just to say a massive thank you, my new bed is amazing!
So much more comfortable, makes reading in bed much easier and I can now open my own blinds!
Feedback from one of our customers received 15th Oct 2012:
Product Purchased: Prestige Quad Plus Bed
How satisfied are you with the purchase you made? Very
How satisfied are you with the service you received? Extremely
How likely are you to recommend our company to others? Yes
“Extremely good service by Daniel Carter. Very responsive to change of delivery requirements. Very good product.”